PATIENT MESSAGES & SUPPORT

How can we help?

Choose the right place for your question.

YOUR CARE TEAM

Medical messages

For questions about your treatment, medication or follow-up, use your patient portal.

Opens in a new tab. Sign in with the email you registered with your provider, then select Messages. A patient account and access to your care team are required.

New message reminders: email notifications are enabled. Read and reply inside your patient portal.

ETERNAL SPRINGS SUPPORT

Account & billing help

Cannot sign in, or have a question about your account, billing or an order? Contact our support team directly.

kenny@eternal-springs.com

This opens your email app. You can also copy the address into your webmail. Include your account email and a short description of the access or billing problem; please leave out medical details.

Trouble getting into your portal?

01 / SIGN IN

Use your registered email.

Use the same email you provided for care and follow the sign-in instructions. Check your spam folder for emails from your provider.

03 / GET HELP

Still unable to sign in?

Email support using the address above. Account help does not require portal access.

Opening this page does not enroll you in treatment. Messages are not monitored for emergencies. For emergency help, call 911.